Author Topic: pdf preview error with beta build 2964  (Read 5270 times)

Pepetops

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pdf preview error with beta build 2964
« on: December 01, 2023, 12:22:24 »
Hi all
When I close the preview tab for a pdf file, the App closes with an error
Best regards

Mathias (Author)

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Re: pdf preview error with beta build 2964
« Reply #1 on: December 01, 2023, 13:49:41 »
Not able to reproduce that..  But that is also not the windows default pdf viewer.  Have you some 3rd party pdf viewer installed that installed its own preview handler ?

Was the crash report sent ? Did you note what crashId was shown ?
« Last Edit: December 01, 2023, 13:51:15 by Mathias (Author) »

Mathias (Author)

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Re: pdf preview error with beta build 2964
« Reply #2 on: December 01, 2023, 14:04:59 »
Found the crash report

The Crash is in XCShMain.x64.dll , (  PDF-XChange ) and the crash is because of a "NULL_POINTER_READ", So it is definitely a Bug in their code.

Make sure you have latest version, Searching online I find many user have issues with their pdf preview handler.

Pepetops

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Re: pdf preview error with beta build 2964
« Reply #3 on: December 02, 2023, 12:08:12 »
ok,thanks for your information.