Multi Commander > Support and Feedback

Multicommander crash at startup

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asimovfr:
Tested using the MultiUpdate.exe file  (from the 13.5 directory, to ensure there is an update to be done).

No crash report ID is shown

Unfortunately, the log is quite useless...


--- Code: ---Updating Multi Commander Located in : "C:\Users\[my name]\Downloads\MultiCommander_x64_Portable_13.5.0.2983"
=============================================================
You are running on a 64 bit platform.
==================================================
Make sure you do not already have Multi Commander running.
==================================================
Press start to begin update process.

Checking if newer version exists.
Downloading : http://multicommander.com/updates/version.xml

--- End code ---

As for the windows event viewer entry, it's quite as useless. It's logged, but I can't see anything relevant, no dump file or anything.

My company has setup a new security agent lately. Name is SentinelOne. I'm quite sure this is related.

And I don't have any admin rights on my laptop, so any further investigation would be quite difficult to me.

Anyway, since I'm able to run the main app again, I'm fine with that anyway. As long as this new agent does not consider the whole MC package as suspicious or something  ::)

Thanks for your help.

Mathias (Author):
Yes looks like something is blocking the access and just dropping the connect

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