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Multi Update v1.9.1 Get Proxy Information failed

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xian:
I am no longer update Multi Commander. Pls note this is a corporate laptop with zScaler (that might prevent some network traffic). It was working before. Not sure if Multi Update changed or my security settings... Here are the logs:

Checking if newer version exists.
Failed to download Version information (Operation : 7, Error code 0)
Error : Call "Get Proxy Information" , Failed with error code : 0
Version information received.
Current installed version is 15.2.0.3077
==> Newer version found.
Downloading update for Multi Commander...
Failed to download MultiCommander (Operation : 7, Error code 0)
Error : Call "Get Proxy Information" , Failed with error code : 0
Failed to download MultiCommander (Operation : 6, Error code 12030)
Error : Call "DataAvailable" , Failed with error code : 12030

With detailed info:

Checking if newer version exists.
Downloading : http://multicommander.com/updates/version.xml
Failed to download Version information (Operation : 7, Error code 0)
Error : Call "Get Proxy Information" , Failed with error code : 0
Version information received.
Current installed version is 15.2.0.3077
==> Newer version found.
Downloading update for Multi Commander...
Downloading : http://multicommander.com/files/updates/MultiCommander_x64_Update_(15.3.0.3084).zip
Failed to download MultiCommander (Operation : 7, Error code 0)
Error : Call "Get Proxy Information" , Failed with error code : 0
Failed to download MultiCommander (HTTP Status code : 403)
Error : Call "Server Error" , Failed with error code : 13

Mathias (Author):
error Code 12030 is that something terminated the network connection.. problaby the security software that did not allow it

But you have see the URLs for the updates it tries to download... you can download the update file manually.. and then in MultiUpdate, Go into settings and select to update from file. and pick that file.

xian:
That worked. I presume the security team plays hard as I also got this, but I can still "accept the risk" and run MC...

This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you
trust. How can I decide what software to run?

Mathias (Author):

--- Quote from: xian on April 16, 2025, 16:42:17 ---That worked. I presume the security team plays hard as I also got this, but I can still "accept the risk" and run MC...

This file does not have a valid digital signature that verifies its
publisher. You should only run software from publishers you
trust. How can I decide what software to run?

--- End quote ---

That is because MC is not digitally signed. and it is not that because of the very high yearly cost to get a signing certificate. And since MC is free there is not budget for that

So makesure you download from official site. and not any 3rd party download sites. or you can download the store edition from Microsoft Store. Than MS will kind of signed the package and they also verify it.

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