Multi Commander Support Forum
Multi Commander => Support and Feedback => Topic started by: killo on March 29, 2024, 14:26:00
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Hi.
If i use CTRL-C/CTRL-V or Drag and Drop with the mouse, moving files or directories in the "same panel", the operation finished after a "hang" time, but Multicommander crashes.
Then multicommander restarts but not in the directories in which it was working but in the ones it had when I started the program, it does not remember the last directories in which it was working before the crash.
Her you have the log's and the wer file.
I also have all the options for logging to debug and for sending files with more than 20Mb
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If it crash it does not close correctly and will not save where it was
If it crash.. Did it send a crash report ? did you get a crash id ? then I can see why it crashed.
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Yes it crashed a lot. I add you the logs in my firts post.
Could you tell me where to find the ID's of the MC crashed send to you?
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Yes it crashed a lot. I add you the logs in my firts post.
Could you tell me where to find the ID's of the MC crashed send to you?
No I mean a real crash dump. Normally when MC crashes it sends a crash report. and it show a CrashId after it have uploaded it for analyze. If you got this crash ID I can manually analyze the crash report,
WER report is of no use, it does not tell me where the program crash
I Cannot reproduce any issue.. can you describe exactly what you do. since there are so many way of doing copy/move in MC.
also Ctrl+C / Ctrl+V, the Copy is not handled by MC, Copying like this. and Windows Shell will handle the copy
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Ok, i have anothe crash, now moving from one panel to the other using the mouse, but in the report screen don't show any ID.
I add the windows of the crash report and the windows crash report.
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Ok, i have anothe crash, now moving from one panel to the other using the mouse, but in the report screen don't show any ID.
I add the windows of the crash report and the windows crash report.
Strange. Normally after it been sent it shows a crashid it got in the report system.
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Any idea about what to do now?
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Any idea about what to do now?
Look like the Service accepting the crashreport might not have returned the crashid. I will fix that.. I rebuild that service a while ago so that might have broken.
What kind of copy was it ?
Did it copy anything ? or crash before it started ? Was it normal from and to devices ? Or was it over network or something else not "common"
Like a said.. Copy / Paste and Drag and Drop are different.. Copy / Paste is handled by Windows and MC have very lite control over that.
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I have been doing more tests and I have discovered that it fails by doing the following:
- Copies and movements using drag&drop within the same panel.
- Copy and move using CRTL-C & CRTL-V
These two fail quite often.
Copies and movements between different panels only fail using drag&drop.
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I have been doing more tests and I have discovered that it fails by doing the following:
- Copies and movements using drag&drop within the same panel.
- Copy and move using CRTL-C & CRTL-V
These two fail quite often.
Copies and movements between different panels only fail using drag&drop.
I cannot recreate any issue with drag and drop copy. What are special with how you do it? Something that are unique for you system. ?
Do you drag from special device and drop on other special. ? Is it just from normal file on disk to another folder on another drive?
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I don't know what you mean for special, for me it's quiet normal.
All the "copy" and "moves" are between normal nvme,ssd,hhd local drives.
When i do the operation ( move or copy ) the program don't seem to make nothing, i mean it's like the program hangs. Then the program close itself, start again and after a while create the report without ID.
If you want i could create a msinfo32 export file for you if you want to check my PC.
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Last crash report.
working in the right panel i see i haven't a file, the i goes gown one directory, the select ther , goes into thi new directory, copy a file (CVInfo.txt) using "CTRL+C", return to my original directory and copy with "CTRL-V", the the program hangs and after 3 o 4 seconds the MC closed a reopen.
A 15 seconds later opens a windows indicating the there was an error.
(https://imgur.com/YzCvciP)
Here you have attached the error logs
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Copy using Ctrl+C and Ctrl+V then MC will not handle the copy, the copy / paste command is sent to Windows, and it handle everything. So MC is waiting for the call to windows to Paste to complete.
To bad not a Crash Dumps is sent. That is the only way to see what module in Windows that is crashing..