Multi Commander Support Forum

Multi Commander => Support and Feedback => Topic started by: rzharding28 on August 13, 2024, 02:54:39

Title: Multicommander hangs on the splash screen
Post by: rzharding28 on August 13, 2024, 02:54:39

Greetings

Mutlicommander (x64) v14.1 Build 3017

I uninstalled both the 32 bit and 64 bit versions of Multicommander on my PC and reinstalled both.

At a client's site, the installation stopped and would not proceed due to a problem with the file below.

C:\Users\Accounts\AppData\Roaming\MultiCommander\Config\UserMenu.xml

When Multicommander runs, it hangs on the splash screen.

My installation works OK.

Richard

Title: Re: Multicommander hangs on the splash screen
Post by: Mathias (Author) on August 13, 2024, 20:04:04

Exactly what it say on the splash screen is not relevant, since the startup is parallell and it does many things at once. If you enable full logging everything it does in outputed to the application log

hangs at startup is often it is because some some network device that windows think is online but is offline.
During startup MC will get information about all available device. And Windows sometimes sees network connected device that are offline as "not offline" at it will hang there until it timeout

Title: Re: Multicommander hangs on the splash screen
Post by: rzharding28 on August 15, 2024, 00:29:42

Thank you Mathias,

I cannot work out how to enable full logging, even after reading the documentation.

Could someone please assist?

Many thanks.
Richard

Title: Re: Multicommander hangs on the splash screen
Post by: Jungle on August 15, 2024, 07:00:52

There's a file MultiCommander.xml in the config folder (I use portable version, so it is in the .\Config subfolder, for installable version it should probably be somewhere in the user profile). I configured logging to Full/Debug and that's how <log> section of that file looks:

Code: [Select]

  <log>
    <application>
      <level value="2"/>
      <save value="1"/>
    </application>
    <filesystem>
      <level value="1"/>
      <save value="1"/>
      <copy value="1"/>
      <move value="1"/>
      <delete value="1"/>
      <rename value="1"/>
      <mkdir value="1"/>
      <extended value="1"/>
    </filesystem>
    <filesystemscanning>
      <show value="1"/>
      <level value="1"/>
      <extendedscanlog value="1"/>
      <save value="1"/>
    </filesystemscanning>
    <logwindow>
      <font FontName="Courier New" SizePT="9" Style="" SizePt="0"/>
      <color background="$COLOR_WINDOW" foreground="$COLOR_WINDOWTEXT"/>
    </logwindow>
  </log>


Title: Re: Multicommander hangs on the splash screen
Post by: rzharding28 on August 15, 2024, 09:32:24

Great - thank you very much.

Richard.

Title: Re: Multicommander hangs on the splash screen
Post by: Mathias (Author) on August 15, 2024, 11:41:36

Or use command line parameters to the .exe

-ENABLE-APPLOG - Enable full logging for application log.
-ENABLE_FSLOG - Enable full logging for FileSystem log.
-ENABLE_FOLOG - Enable full file operations log.
-ENABLE_ALL_LOGS - Enable full logging for all logs.

MultiCommander.exe -ENABLE-APPLOG