Multi Commander Support Forum

Multi Commander => Support and Feedback => Topic started by: Ulfhednar on June 19, 2013, 12:31:12

Title: Install corrupted b1430?
Post by: Ulfhednar on June 19, 2013, 12:31:12
I found after update to b1430 many extensions (only 'find' left), & tools (tools menu cut off after 'to clipboard' option) had disappeared.
Can't update so tried uninstall/reinstall, Uninsall said it completed but items remain.
Running installer then says files can't be overwritten (mcadmin.exe etc)

Tried to manual delete in the dir & several files refuse to be deleted - admin permissions req'd.
I am the admin ...
Tried to reinstall & I get 'already installed' that loops to 'install again' when I try to run the installer.  :-\

Any way round this?  I can run a separate USB install I guess, but would like to remove the existing HDD package & start again.
Title: Re: Install corrupted b1430?
Post by: Mathias (Author) on June 19, 2013, 13:47:37
Maybe MC was not completely turned off when the update started? And it failed to replace files. ?
If it can not replace mcadmin.exe (or someother files. ) it is because either you do not have permission to delete the files or the progream is running or locked by some external program.

Delete all files inside the MultiCommander folder, and make sure everything is gone.
If you can not delete some files check process tab in taskmanager and makesure that the file is not running.

Then start "Program and features" from the control panel in Windows and select "MultiCommander" and right click on it on select "uninstall"
but since the file is gone it will say that it can not find it and you be asked if you want to remove it from the list. Say Yes, and it will be removed from the program list.
Uou can now reinstall MultiCommander again from the installer







Title: Re: Install corrupted b1430?
Post by: Ulfhednar on June 19, 2013, 14:11:42
Thanks for fast response Mathias.

Removed entry in programs & features
Booted outside of the OS & deleted the files.

I don't see how it is locked as I have admin permissions & am admin
but when I run the install I get the error again - mcadmin.exe isn't even visible in the install dir
I used process explorer & I see the only MC install files running.

I updated Java last night - could that be doing something?
Title: Re: Install corrupted b1430?
Post by: Mathias (Author) on June 19, 2013, 14:20:54
Very Strange

Something must be blocking it from being written.
If it was AV software then it should popup an say something.

You can download the portable version and unpack it in that location and then remove "config/MultiCommander.xml"
(Then it will not be configured as portable anymore, and should read your old config files stored under your user account )
Title: Re: Install corrupted b1430?
Post by: Ulfhednar on June 19, 2013, 14:57:21
I have used the default install path
 C:\Users\...\AppData\Local\MultiCommander
but I noticed in the start/programs list I have multi commander & multicommander listed. (?)  Killed both sets of entries.

Ran an AV scan & it's all OK.
I scanned the registry for any multicommander references & del'd them
I've downloaded a fresh installer & now it's finally installed :D 
But I just ran a comparison on the 2 installers & it says byte for byte identical :o

I am confused but it looks like MC is back.
Title: Re: Install corrupted b1430?
Post by: Mathias (Author) on June 19, 2013, 15:38:01
Very Strange.. Don't understand what can have happened.. But great that it works now.
Title: Re: Install corrupted b1430?
Post by: Ulfhednar on June 19, 2013, 17:25:52
Me neither.
Could the Java update have interfered?

Thanks anyway. ;)
Title: Re: Install corrupted b1430?
Post by: Mathias (Author) on June 19, 2013, 23:25:25
Don't think so.