Messages

1

Support and Feedback / Re: Program hangs at "Reading MultiCommander Configuration"

« on: May 11, 2021, 17:59:19 »

AlanJB, I tried doing that and no effect.  There's actually multiple sections under Device Filtering that can look for it, and I unchecked all of them.  Good suggestion to try though.

Mathias, I increased the logging level to Debug and you seem to be right, that it's hanging on adding the logical devices:
2021-05-11 09:49:53.095 Use extra UI thread for progress dialogs : 0
2021-05-11 09:49:53.173 Initilizing device manager
2021-05-11 09:49:53.217 [Device Manager] - Adding/Updating logical devices (A-Z)
2021-05-11 10:02:07.645 [Device Manager] - Adding/Updating Virtual folders - Started
2021-05-11 10:02:07.788 Dropbox appdata folder not found : "C:\Users\**USERNAME**\AppData\Roaming\Dropbox"

After trying to remove non-essential network mappings with no success, I was staring at all of the logic drives and realized I left a USB Floppy Drive plugged in from the day before trying to backup old assets.  Unplugging that fixed it!  I feel very silly now  .  Not sure what about having this device plugged in caused the hangup, but at least this device isn't essential for me to have plugged in.

Thanks for helping me troubleshoot that!  If you'd like any followup info, let me know!

2

Support and Feedback / Re: Program hangs at "Reading MultiCommander Configuration"

« on: May 10, 2021, 18:11:26 »

I left my PC on over the weekend with it trying to load, and both the installed and the portable version did eventually open....but I have no idea how long it took.

I tried your suggestion, waited 10-15 minutes while it hung trying to boot, and it finally started.  Not really sure if that's quicker than before, but it's more information at least.

I took a cursory look through the logs and I found an operation that looks like it took about 12 minutes:
2021-05-10 10:44:32.725 Use extra UI thread for progress dialogs : 0
2021-05-10 10:56:47.573 Dropbox appdata folder not found : "C:\Users\**USERNAME**\AppData\Roaming\Dropbox"

I'm not sure what's going on here because I'm not using Dropbox on this PC.  I will say that I am using OneDrive, and in the drop down selection with all of my drives, there's a blank line that takes me to C:\Users\**USERNAME**\OneDrive\.  There may have been an update to OneDrive that's causing problems, maybe???

Do you have any other suggestion? Any way to disable this Dropbox check, or from it trying to load up OneDrive?

3

Support and Feedback / Re: Program hangs at "Reading MultiCommander Configuration"

« on: May 08, 2021, 00:37:51 »

Alt-tabbing and trying other various thing is revealing no messagebox showing up.  Usually there would be a sound associated with those boxes when they pop up, yeah?  Because I'm not getting that sound either.  If it's really popping up behind the splash screen, I've no way to access it.  Is there an alternative solution or workaround here? or another way to find out what the error could be?

I should say that I also tried downloading the portable version and tried to run that as well, but is unfortunately doing the same thing.

Is there any other information that would be helpful?  Windows OS build numbers? Any particular settings?

4

Support and Feedback / Re: Program hangs at "Reading MultiCommander Configuration"

« on: May 05, 2021, 16:17:42 »

That's disturbing, since I always am working with mapped drives and it has been working fine until my last reboot.  Were you able to reconnect to those mappped drives afterwards?  I usually found in the past I'd have to restart multicommander if Windows wasn't connected to the map drives yet.

5

Support and Feedback / Program hangs at "Reading MultiCommander Configuration"

« on: May 04, 2021, 19:42:15 »

While trying to run MultiCommander (v11.0, build 2770) the popup window reports "Reading MultiCommander Configuration", but then never moves past this and hangs indefinitely.

Anyone else experience this?  I've also uploaded a .DMP file in hopes that someone can take a look and see why it's hanging.