Messages

1

Support and Feedback / Re: Issue with copying photos from from Apple iPhone

« on: August 30, 2022, 14:42:00 »

Thank you for your response.

Yes, it is indeed strange, I have not had these problems with Android phones, thumb drives, or external hard drives. Huh...

Re "skip options", is this something that might be fixed in a future upgrade?

Thank you!

2

Support and Feedback / Issue with copying photos from from Apple iPhone

« on: August 29, 2022, 14:34:49 »

Hello,
I have 2 issues which copying pics (not videos) from an iPhone

1. The files get copied, but some of them "keep copying" way beyond the indicated size; i.e. the file size says x MB but the progress bar goes way beyond that. The files then are way too big, and the pics cannot be looked at because any app/prog says "invalid file/picture format". Please see attachments. I have this problem only with iPhone, not with Samsung or any other external device.

2. Again with iPhone only, when I back up files into a directory where some of them are already backed up, I does ask "Skip All" or "If Size Differs", but I have to click this for every picture/file. The only one I can click and it finishes the copy is "If Newer". It works, but why is it that way?

Any suggestions? TIA!

3

Support and Feedback / Re: "Copy" dialog box does not close after copying

« on: September 18, 2020, 20:54:22 »

Thank you. I apologize foe being stupid, but there I can only see that I can enable the log... where is the actual file?
Yes, they are all external HDs. I thought as well that maybe it's just Windows not finalizing, but I left some status windows open for several hours and they did not close.

4

Support and Feedback / Re: "Copy" dialog box does not close after copying

« on: September 17, 2020, 16:54:10 »

Thank you again for the reply.
I don't know how to recreate it, other than it happened again multiple times yesterday.
Also, I *think* the copy is done, but it still accesses the target drives because I cannot eject them while those windows are on. Only when I end Commander will the drives be "released" for eject.
Btw, even though those are still open, I can start another Copy and it does not ask me to add the new Copy to the queue, so I guess that it considers its job done.

5

Support and Feedback / Re: "Copy" dialog box does not close after copying

« on: September 17, 2020, 15:10:18 »

Thank you, Mathias.
I know the 2 options and have unchecked the one that leaves the window open after long copies.
But the issue is still there, it keeps the progress bar for the last file, and then neither Skip, Pause, or Abort work any more... I cannot close the window any other way than to close The Commander completely.

6

Support and Feedback / "Copy" dialog box does not close after copying

« on: September 15, 2020, 22:32:02 »

Hello, I apologize if this has been asked before; if so, please provide link/s.
I am copying a large drive to another one. Several times, after a large directory has been copied completely, the Copy dialog does not close although I have set the "Auto Close". Sometimes it says "Done", but the status bar for the last file is still shown in Blue, making me think that the files is not completely copied. Sometimes it is done but does not show "Done" but instead stays at the "Copying" dialog. In this case, I cannot stop it any more at all, neither "Skip" nor "Abort" work.
Any idea what I'm doing wrong here? Fixes? Thank you.