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Error 4000

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nxtzero:
I'm moving a large amount of files and data between my desktop's internal disk and my usb portable drive and I'm also getting error 4000. After aborting the error window I can resume moving the files without errors but after some time I get the same error. I'm on version 3.5 (1500) 64 bits windows 7.

Mathias (Author):

--- Quote from: nxtzero on September 27, 2013, 12:25:21 ---I'm moving a large amount of files and data between my desktop's internal disk and my usb portable drive and I'm also getting error 4000. After aborting the error window I can resume moving the files without errors but after some time I get the same error. I'm on version 3.5 (1500) 64 bits windows 7.

--- End quote ---

As said above. build 1516+ also shows the internal error code. And that might give you an idea on why it is happening.

Also Error 4000 mean that an unhanded error happen.. so the reason for getting 4000 does not have to be the same for everyone.

nxtzero:
From version 1500 i can still see on the log file:


--- Code: ---2013-09-27 11:10:23.699 Prepare Write - Create new file on target. : "S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\4CCAZMS63LCAR3NS27CAA96AW6CAW6TYFJCAGUZWXLCAPBEQJ1CA5CMMOOCAHIF3NMCA48BU08CA1TP2TLCAUW5NMECA1RL2QCCAC3G1ZLCAFD7KOXCAQEVV8UCAQP3ZATCATFX71SCA7H8AXQCAZ2H43V.txt"
2013-09-27 11:10:23.703 Prepare Copy - Asyncrone mode enabled.
2013-09-27 11:10:23.719 [7612] Wait for WriteThread to finish and pause.
2013-09-27 11:10:23.719 [7612] WriteThread is now paused.
2013-09-27 11:10:23.719 Copied : "D:\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\4CCAZMS63LCAR3NS27CAA96AW6CAW6TYFJCAGUZWXLCAPBEQJ1CA5CMMOOCAHIF3NMCA48BU08CA1TP2TLCAUW5NMECA1RL2QCCAC3G1ZLCAFD7KOXCAQEVV8UCAQP3ZATCATFX71SCA7H8AXQCAZ2H43V.txt" => "S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\4CCAZMS63LCAR3NS27CAA96AW6CAW6TYFJCAGUZWXLCAPBEQJ1CA5CMMOOCAHIF3NMCA48BU08CA1TP2TLCAUW5NMECA1RL2QCCAC3G1ZLCAFD7KOXCAQEVV8UCAQP3ZATCATFX71SCA7H8AXQCAZ2H43V.txt" - 512 bytes in 15ms - Average Speed : 34133 bytes/sec (33,3 KB/sec)
2013-09-27 11:10:23.719 Local file was written to using NoSystemCache - Fixing Filesize : "\\?\S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\4CCAZMS63LCAR3NS27CAA96AW6CAW6TYFJCAGUZWXLCAPBEQJ1CA5CMMOOCAHIF3NMCA48BU08CA1TP2TLCAUW5NMECA1RL2QCCAC3G1ZLCAFD7KOXCAQEVV8UCAQP3ZATCATFX71SCA7H8AXQCAZ2H43V.txt"
2013-09-27 11:10:23.723 Current file size : "512", Bytes past EOF : 487
2013-09-27 11:10:23.726 RemoveAttribute (0x4 and 0x2 from 0x20 = 0x020)
2013-09-27 11:10:23.726 Failed to remove attribute - Unknown error
2013-09-27 11:10:23.726 File Operations error : 4000
2013-09-27 11:10:23.728 Show Error Dialog from own thread
2013-09-27 11:10:28.787 Error Dialog Result : 0x1 , StepFlags : 0x800001
2013-09-27 11:10:28.788 Abort file operations request.
2013-09-27 11:10:28.788 Abort file operations request.
--- End code ---

Failed to remove attribute - Unknown error. When retrying it asks me to replace the file and it continues.
I'll try with the beta version.

nxtzero:
On version 3.5.1 (1519) 64 bits, got the same:

--- Code: ---2013-09-27 11:21:21.682 Source and target of MOVE operation is on DIFFERENT disks/volumes. So do a Copy and then Delete.
2013-09-27 11:21:21.682 CMoveOperation::DeleteProcessedFolders
2013-09-27 11:21:21.682 Prepare Write - Create new file on target. : "S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\L4CAU297HWCAU0Y264CAKNE7XCCAL0HYD3CA97XKBHCAJ27LXGCA06AI5TCA4MTBMICA1AJJSZCAA7S6QICAJ2GZZJCAYMFDDCCAOCBYSOCAJBXH4ICA4OIMLQCAYW1GV1CA7LCH08CAG76X93CAV2LD9K.txt"
2013-09-27 11:21:21.685 Prepare Copy - Asynchronous mode enabled.
2013-09-27 11:21:21.701 [2884] Wait for WriteThread to finish and pause.
2013-09-27 11:21:21.701 [2884] WriteThread is now paused.
2013-09-27 11:21:21.701 Copied : "D:\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\L4CAU297HWCAU0Y264CAKNE7XCCAL0HYD3CA97XKBHCAJ27LXGCA06AI5TCA4MTBMICA1AJJSZCAA7S6QICAJ2GZZJCAYMFDDCCAOCBYSOCAJBXH4ICA4OIMLQCAYW1GV1CA7LCH08CAG76X93CAV2LD9K.txt" => "S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\L4CAU297HWCAU0Y264CAKNE7XCCAL0HYD3CA97XKBHCAJ27LXGCA06AI5TCA4MTBMICA1AJJSZCAA7S6QICAJ2GZZJCAYMFDDCCAOCBYSOCAJBXH4ICA4OIMLQCAYW1GV1CA7LCH08CAG76X93CAV2LD9K.txt" - 512 bytes in 16ms - Average Speed : 32000 bytes/sec (31,3 KB/sec) Read data time 1ms (500,0 KB/sec),  Write data time 1ms (500,0 KB/sec)
2013-09-27 11:21:21.701 Local file was written to using NoSystemCache - Fixing Filesize : "\\?\S:\Backup\nxtdesktop\Backup\Backup1\Backup\TIBETE\Users\Sofia\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\ZYGFS5Z2\L4CAU297HWCAU0Y264CAKNE7XCCAL0HYD3CA97XKBHCAJ27LXGCA06AI5TCA4MTBMICA1AJJSZCAA7S6QICAJ2GZZJCAYMFDDCCAOCBYSOCAJBXH4ICA4OIMLQCAYW1GV1CA7LCH08CAG76X93CAV2LD9K.txt"
2013-09-27 11:21:21.704 Current file size : "512", Bytes past EOF : 487
2013-09-27 11:21:21.719 RemoveAttribute (0x4 and 0x2 from 0x20 = 0x020)
2013-09-27 11:21:21.719 Failed to remove attribute - Unknown error
2013-09-27 11:21:21.719 File Operations error : 4000
2013-09-27 11:21:21.721 Show Error Dialog from own thread
2013-09-27 11:21:27.320 Error Dialog Result : 0x1 , StepFlags : 0x800001
2013-09-27 11:21:27.320 Abort file operations request.
2013-09-27 11:21:27.320 Abort file operations request.

--- End code ---

Mathias (Author):

--- Quote from: nxtzero on September 27, 2013, 13:18:15 ---From version 1500 i can still see on the log file:


--- Code: ---2013-09-27 11:10:23.726 RemoveAttribute (0x4 and 0x2 from 0x20 = 0x020)
2013-09-27 11:10:23.726 Failed to remove attribute - Unknown error

--- End code ---

Failed to remove attribute - Unknown error. When retrying it asks me to replace the file and it continues.
I'll try with the beta version.

--- End quote ---

Yes Tries to remove file attributes fails. so not the same error as the other user.
The target is a network device ? NAS ? Linux ? Windows ? Mac ?

It does a MOVE. And after the file is copied it tries to remove Hidden/System attribute from source file so that it can be deleted. Maybe there are file permissions or something that prevent file attributes from being changed.

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