Multi Commander > Beta Releases
MC 5.5.1 build 1980 failed to read config file
Timon:
After update to current beta version 5.5.1 build 1980 from previous beta (maximum 7 days have passed since previous update, it worked without any problems) I see error messages:
Failed to open or read config file: C:\Program Files\MultiCommander\Config\MultiCommander.xml
It might be corrupt try to replace it with a backup or delete it.
Failed to open or read config file: C:\Documents and Seiings\<Profile name>\Application Data\MultiCommander\Config\MultiCommander.xml
It might be corrupt try to replace it with a backup or delete it.
Both messages are shown several times.
Tried to pack xml files and deleted both MultiCommander.xml files, but problem is still present.
OS Microsoft Windows XP SP3
P.S. By the way, comma is missing (after word corrupt) in English version of error message - It might be corrupt, try to replace it with a backup or delete it.
Mathias (Author):
Either the file is not a valid xml file..(something have modified it)
or you do not have permission to read it
or something is blocking MC from reading it (AV/Security software/Sandboxing)
The file in "program files" are used as a template and a personal config file is save under user profile.
Yes the message is shown everytime it tries to load a config file and fails.
You should not pack xml files.. they are text files and need to be that. Packing them will corrupt them
And you should not delete the file under program files since that is the "default" file, That file is never change. it is the template for when creating the user config file.
Timon:
--- Quote ---Either the file is not a valid xml file..(something have modified it)
or you do not have permission to read it
or something is blocking MC from reading it (AV/Security software/Sandboxing)
--- End quote ---
But previous version worked without any problems! Update "killed" MC
--- Quote ---You should not pack xml files.. they are text files and need to be that. Packing them will corrupt them
--- End quote ---
I packed file to have ability to restore them if deleting would not solve the problem.
--- Quote ---And you should not delete the file under program files since that is the "default" file, That file is never change.
--- End quote ---
But MC suggests to delete that files! You have to change warning messages.
I have one more computer running version 5.5 build 1975. I updated it today, and got the same problem. App worked till update. Now it says the same and couldn't start.
It was absolutely different PC with different config and different apps installed. Only OS was the same - Windows XP SP3.
Thanks God I made a backup. I restored previous version from backup (5.5 build 1975) and all works again without any problems!
So it is MC problem.
Mathias (Author):
--- Quote from: Timon on August 19, 2015, 12:57:33 ---
--- Quote ---Either the file is not a valid xml file..(something have modified it)
or you do not have permission to read it
or something is blocking MC from reading it (AV/Security software/Sandboxing)
--- End quote ---
But previous version worked without any problems! Update "killed" MC
--- End quote ---
No the update do not even change the config file. So something else must have done something.
--- Quote from: Timon on August 19, 2015, 12:57:33 ---
--- Quote ---You should not pack xml files.. they are text files and need to be that. Packing them will corrupt them
--- End quote ---
I packed file to have ability to restore them if deleting would not solve the problem.
--- End quote ---
Fine as long as you unpack when your restore them
--- Quote from: Timon on August 19, 2015, 12:57:33 ---
--- Quote ---And you should not delete the file under program files since that is the "default" file, That file is never change.
--- End quote ---
But MC suggests to delete that files! You have to change warning messages.
--- End quote ---
If the file is delete it will generate a new one. if it can.
--- Quote from: Timon on August 19, 2015, 12:57:33 ---I have one more computer running version 5.5 build 1975. I updated it today, and got the same problem. App worked till update. Now it says the same and couldn't start.
It was absolutely different PC with different config and different apps installed. Only OS was the same - Windows XP SP3.
Thanks God I made a backup. I restored previous version from backup (5.5 build 1975) and all works again without any problems!
So it is MC problem.
--- End quote ---
Sorry. I do not think so, upgrade is replacing some files but not the config file. And if that was an issue everyone should have and issue and not only you
Question is why this is only happening to you. What is unique with your setup ?
The problem is because either the file is corrupt or something is blocking MC from reading it.
You can validate a xml file If you open the xml file in IE, it will complain with an error if the xml file is not formatted correct.
The other is if something is blocking MC. and that can be AV/Sandboxing or other security software.
Timon:
Are you sure, that MC is right with problem detection?
I made one more update and restore to understand what's the problem.
I must say, that C:\Documents and Seiings\<Profile name>\Application Data\MultiCommander\Config\MultiCommander.xml has no problem at all!
I just restored data in Program Files and everything works fine.
Then I desided to change only 1 file - MultiCommander.exe to latest version and app stopped working with the same error messages! All other files were from the old version.
Once you already made non working update for Windows XP after Visual C++ update. May be problem is similar... And I don't see any messages from my AV software and nobody could change content of xml files because nobody changed them. I restored MultiCommander.exe from previous version (5.5 build 1975) and MC works again! It's a miracle! So the problem is with 1 file - new MultiCommander.exe under Windows XP SP3.
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