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Crash upon opening Multicommander

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AlanJB:
Hi Susan.

Does the crash only happen when you have a panel tab open that is listing audio files?

If so, what device are the files on (HDD, SSD, USB, Portable, etc.)?

Can you close all the tabs that do reference audio, close MC, restart MC (assuming you have it set to save open tabs on shutdown) and see if it crashes just looking at "non-audio" files?  I can't test this because I have no audio collections.

Alan

Susan G:

--- Quote from: Mathias (Author) on August 02, 2016, 23:59:58 ---The only think I can think of is that a specific files are make it crash.. Maybe a audio file that is corrupt or maybe it is not a audio file but the file extension say it is. so something goes bad. or
there is some special metadata in one of the files that make it crash.
So when it tries to get the length of that audio file it fails. and that file happen to be at located at of the locations that any of the tabs that are open at startup.

--- End quote ---
Hi Mathias-

These are always different audio files in different folders. I transcribe audio files and keep each project in a different folder, so MC isn't reading the same specific audio file when this happens and they are definitely audio files.

Thanks-

-Susan

AlanJB:
Susan,
what format are these audio files: MP3? FLAC? Something else? A mix...?


Alan

Susan G:
Hi Alan-

They could be basically any audio and/or video format. I never know what I'm going to get. My current assignment uses .wmv and .mp3. Video is less common, but .mp3 and .wav are the most common audio formats I get. If it's something really unusual that my audio program can't read directly, I convert it to .wav.

Thanks-

-Susan

AlanJB:
OK - still playing sleuth here to give Mathias a break ;)

What software do use to do the conversion (it's still possible that the converted files have something wrong with them)?

Are you confident that video files also cause the crash?

Alan

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