Multi Commander > Support and Feedback
Another thumbnail post ... sorry ...
AlanJB:
Hi Bob.
Looks like you had at least one Windows Update fail at some point (and the backup store is corrupt, so cannot be repaired).
When you ran Disk Cleanup (as suggested by @Anti-Bacterial) did you make sure that both Thumbnails and Windows Update Cleanup were checked? If not, please run it again with (at least) those two options checked & reboot afterwards.
After a reboot, please check for windows updates and apply any that are found. Reboot afterwards.
Check your thumbnail issue and let us know how you get on.
EagleBrewing:
OK, I did this again.
Still no go ...
I could not see or find Windows Update Cleanup in disk cleanup.
Thumbnails was ticked off.
Ran the disk clean up.
All is good.
Rebooted.
Checked for updates.
Windows is current in updates.
Rebooted.
I looked at update history.
There was one update that didn't take.
18946.1000.rs_xbox_dev.190723-1700 (UUP-CTv2)
Failed to install on 7/24/2019 - 0x80240034
I don't have Xbox, so not sure if this is important.
Thumbnails in MC still not working.
My biggest fear is that I am doing something incredibly stupid!
We can put this to rest.
I'll just live with it.
I have other ways to look at thumbnails.
Just like to use MC for everything.
I appreciate the help.
If you guys have a buy a coffee or beer button, let me know.
Thanks
Bob
AlanJB:
Bugger :(
If you're game, I have one last thing to try (if you're not - I understand - you've been very patient).
Step 1: create a restore point with a meaningful name (important)
Step 2: open a command prompt as Administrator
Step 3: run the following command: DISM /Online /Cleanup-Image /RestoreHealth
Wait for it to finish. It may take several minutes (even appearing to hang), but it will finish.
If it finds any corruption, it will contact the Microsoft servers and install anything it needs to
Step 4: Reboot and re-test.
If anything goes wrong - very unlikely - recover from your restore point.
This is my last shot, so good luck!
EagleBrewing:
Thanks, will try later today.
Your opinion?
Windows or MC issue?
Bob
Anti-Bacterial:
Bob -
I am convinced your issue is a Windows corruption problem (not MC), since the log indicates same. This may be due to a variety of reasons: disk corruption, malware, etc.
Very good suggestions from AlanJB! Thanks Alan for referencing the DISM tool.
DISM.exe (Deployment Image Servicing and Management) is a powerful admin tool provided by Microsoft and bundled with Windows. DISM can fix Windows component store corruption when a sfc /scannow command is unable to repair corrupted or modified system files because the component store (source) itself is corrupted. SFC should be able to repair the files afterwards. It is advisable to make backups of your critical data before starting. Be patient as the analysis/repairs may be quite time consuming. Make sure you're running on AC power (not batteries) and DO NOT interrupt the process once it begins!
More details re: the DISM tool (with screenshots) here:
* https://windows101tricks.com/repair-windows-10-using-dism-sfc-utility/
* https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-imageFrom the article:
--- Quote ---Usually, when your device is experiencing performance issues, doesn't start correctly, or you're dealing with unexpected errors, you can use the System File Checker command tool to scan, detect, and replace any corrupted or missing system files using the recovery image. The problem is that if SFC can't fix the issue, it's likely because it can't retrieve the replacement files from the Windows 10 image as a result of corruption or other errors. In this particular case, you can use DISM to scan and repair the image, which you can use with SFC to repair your actual installation. In this Windows 10 guide, we'll walk you through the steps to use the DISM command tool with Command Prompt to bring your device back to a healthy system state.
--- End quote ---
Bookmark these links for reference. Use DISM to correct the problem. These steps should fix your issue.
Good luck!
AB
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