Multi Commander > Support and Feedback
Program hangs at "Reading MultiCommander Configuration"
AlanJB:
Try:
Menu > Configuration > Explorer Panel Settings > Device Filtering Tab
Expand 'Explorer panel device dropdown'
Check 'Override default settings'
Uncheck 'Dropbox'
Any improvement?
Mathias (Author):
--- Quote from: pyroguy7 on May 10, 2021, 18:11:26 ---I left my PC on over the weekend with it trying to load, and both the installed and the portable version did eventually open....but I have no idea how long it took.
I tried your suggestion, waited 10-15 minutes while it hung trying to boot, and it finally started. Not really sure if that's quicker than before, but it's more information at least.
I took a cursory look through the logs and I found an operation that looks like it took about 12 minutes:
2021-05-10 10:44:32.725 Use extra UI thread for progress dialogs : 0
2021-05-10 10:56:47.573 Dropbox appdata folder not found : "C:\Users\**USERNAME**\AppData\Roaming\Dropbox"
I'm not sure what's going on here because I'm not using Dropbox on this PC. I will say that I am using OneDrive, and in the drop down selection with all of my drives, there's a blank line that takes me to C:\Users\**USERNAME**\OneDrive\. There may have been an update to OneDrive that's causing problems, maybe???
Do you have any other suggestion? Any way to disable this Dropbox check, or from it trying to load up OneDrive?
--- End quote ---
It can't have to do with dropbox. it only check if that dropbox db file exists.
There are lots of stuff happening before that point. and if you increse loglevel in core settings you see a lot more.
Like it adds all available devices ( A:-Z:), maybe some of the device are stalled network devices so windows lock up on them until they timeout.
pyroguy7:
AlanJB, I tried doing that and no effect. There's actually multiple sections under Device Filtering that can look for it, and I unchecked all of them. Good suggestion to try though.
Mathias, I increased the logging level to Debug and you seem to be right, that it's hanging on adding the logical devices:
2021-05-11 09:49:53.095 Use extra UI thread for progress dialogs : 0
2021-05-11 09:49:53.173 Initilizing device manager
2021-05-11 09:49:53.217 [Device Manager] - Adding/Updating logical devices (A-Z)
2021-05-11 10:02:07.645 [Device Manager] - Adding/Updating Virtual folders - Started
2021-05-11 10:02:07.788 Dropbox appdata folder not found : "C:\Users\**USERNAME**\AppData\Roaming\Dropbox"
After trying to remove non-essential network mappings with no success, I was staring at all of the logic drives and realized I left a USB Floppy Drive plugged in from the day before trying to backup old assets. Unplugging that fixed it! I feel very silly now :P. Not sure what about having this device plugged in caused the hangup, but at least this device isn't essential for me to have plugged in.
Thanks for helping me troubleshoot that! If you'd like any followup info, let me know!
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