Multi Commander Support Forum

Multi Commander => Support and Feedback => Topic started by: User_99 on May 29, 2022, 12:19:30

Title: Plugin / Extension "Picture tool"
Post by: User_99 on May 29, 2022, 12:19:30

Hi, Picture tool do not really work for me.

Tried to resize 5 big jpgs and got this error message: Failed - Failed to save new file

All files are stored on local hard drive

Title: Re: Plugin / Extension "Picture tool"
Post by: Mathias (Author) on May 29, 2022, 17:28:08

How big,?  are there free space left on drive for it ?
Ctrl+L and you see the log..  Any error there ?
Do you have write permission to that folder ?

Title: Re: Plugin / Extension "Picture tool"
Post by: User_99 on May 29, 2022, 18:33:11

Pics are about 9 MB.
Isn't the log available as report.txt?
Yes, permissions and free space are ok, because when I try to resize smaller pics (each about 900 KB) in the same folder all works fine.

Title: Re: Plugin / Extension "Picture tool"
Post by: Mathias (Author) on May 30, 2022, 07:33:40

9MB is not that large.

It hard to say why without having an image that fail.. It can be anything. Like wrong jpg format that is not supported,  Corrupted, Using jpg features that the resize code does not support or something else

Title: Re: Plugin / Extension "Picture tool"
Post by: User_99 on May 30, 2022, 19:26:33

Any hint to get the needed information for you?

Title: Re: Plugin / Extension "Picture tool"
Post by: User_99 on June 03, 2022, 15:20:29

Additional informations:
No special in log written!
Report.txt shows: "Failed - Failed to save new file" for each image
Maybe a problem with included color profile?

More photo-details - Pictures created by photographer:
MC Extension Picture tools 3a.png
MC Extension Picture tools 3b.png

and here some details from working pictures:
MC Extension Picture tools 4a.png
MC Extension Picture tools 4b.png

After some more test with this extension, I think these pictures have an unsupported format...
How can the support for such formats extended?

Title: Re: Plugin / Extension "Picture tool"
Post by: Mathias (Author) on June 06, 2022, 16:30:05

Quote from: User_99 on June 03, 2022, 15:20:29

Additional informations:
No special in log written!
Report.txt shows: "Failed - Failed to save new file" for each image
Maybe a problem with included color profile?

More photo-details - Pictures created by photographer:
MC Extension Picture tools 3a.png
MC Extension Picture tools 3b.png

and here some details from working pictures:
MC Extension Picture tools 4a.png
MC Extension Picture tools 4b.png

After some more test with this extension, I think these pictures have an unsupported format...
How can the support for such formats extended?

Not be able to recreate that.
Hmm If Im reading the images correct.. One of the pictures are 1.2 GB ?

13500x9150 is very large. Not sure if there are a limit with the image library that is used. I don't have any images that big

Title: Re: Plugin / Extension "Picture tool"
Post by: User_99 on June 06, 2022, 19:33:55

No, the pic is about 7 MB
But the pic uses 1,2 GB in RAM!

Your assumption about image library could be a reason.

I usually use another tool for resizing, but I like the idea doing this in MC more ;)