Multi Commander Support Forum

Multi Commander => Support and Feedback => Topic started by: LabLover on September 19, 2015, 19:10:18

Title: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 19, 2015, 19:10:18

Put the MC folder into the root of my C: drive on an 32 bit XP machine.  When I attempt the start the program, I see numerous errors, e.g.

1. failed to read config file: multicommander.xml

2. Same as above but looking in my application Data folder, this repeats 3 times.

I assume I am doing something incorrectly, any assistance would be appreciated.

Thank you.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 19, 2015, 19:24:04

In Portable version it do not read config from application data folder.  everything is read/written to the folder where MC is located.

Is the MultiCommander.xml file valid. Not 0 bytes.. and If you drop it on Windows Explorer it will show an error if the file is not a valid xml file.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 19, 2015, 19:29:55

Multicommander.xml =2498 bytes.  I can view the contents and it seems to be intact.

I am definitely getting all four error dialog windows I mentioned earlier.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 19, 2015, 19:32:45

Does it have write permission. ?
Are you running any sandboxing security software ? then maybe you need to whitelist MC

Might be XP related but none of the users running the beta on XP reported any issue.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 19, 2015, 19:39:46

Are you running NTFS or FAT32 on that drive ? If FAT32 then check the filedate of the .xml file
There is some XP issue that on FAT32 system the filedate might get corrupt and make it not possible to read the file correct if the file date is before 1970.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 19, 2015, 19:50:40

I am running NTFS.

I do not have any Sandbox software running.

I am running with full administrative permissions.

I have excluded the MC folder from my AV software.

Attached are captures of the errors I am seeing.  One appears only once, the other pops up three times.

Is it possible an error was made when packaging the current portable build?  Possibly the main exe is from the installed version?  Just speculating.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 20, 2015, 00:28:31

Don't know.
Looks to be only WinXP related. Not sure why. Might not be fixable

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 20, 2015, 01:40:22

Have you been able to reproduce the error?

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 20, 2015, 02:17:56

No. I do not have any XP machines anymore. But I think I know why. Not sure it can be fixed. maybe.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 20, 2015, 02:29:52

I just tried the 32bit portable on a 64bit Windows 7 machine and it appears to function fine.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000) on XP
Post by: Mathias (Author) on September 20, 2015, 02:48:36

Yes, It is only XP that is affected.

Will check if it can be fixed. Might be time to fork MC into a XP edition.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 20, 2015, 11:52:24

There is a new build out.  v5.6.0.2001
This release should work better on XP.

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 21, 2015, 14:13:20

Yes, thank you, it does now work in XP.  The only issue that jumps out at me is the appearance of the button bar at the bottom.  When you hover over each command, you can see the outline of a button.  When not hovering, none of the commands are outlined.  It doesn't affect functionality, it is simply an appearance issue.

Thank you for fixing the original problem, I look forward to exploring your software!  I am sure there was a lot of work that went into this!

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: Mathias (Author) on September 21, 2015, 14:30:50

That is a settings
Menu > Configuration >  Core Settings > Layout(Tab) > Button Panel
Uncheck "Transparent buttons" then the buttons will looks like buttons all the time

(I think the transparent/flat effect is not as good on XP, so on XP you might want to turn it off there)

Title: Re: Problems with MultiCommander_win32_Portable_(5.6.0.2000)
Post by: LabLover on September 21, 2015, 15:17:54

Yes, that did it!  Thanks once again!