Messages

1

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 23:29:20 »

To network --> Write options(Target) --> Use system cache should be checked, then it works like a charm.

Maybe this could be the default settings in future releases?

BTW. thank you for pointing that bug for the NAS, I really didn't have a clue that other people were experiencing problems... I know I've never had problems with it so I assumed it isn't the problem... I will have to check for new firmware.

2

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 21:44:31 »

I tried disabling my AV and firewall, still the same results. There's no antivirus or firewall on the NAS.

I'll try from another computer tomorrow.

3

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 20:48:17 »

If you are used to advanced tools.

You can run the Microsoft tool Process Monitor to track all file access in the system.
And then you can filter out for just that file and see what is happening and what process that does it.
(Or you can save the entire trace log and send to me at http://multicommander.com/upload (let me know the filename to look for) )

I uploaded you the logs (didn't know which format you wanted so I saved in all): proc_log_edge91.zip

Also, I have noticed that when I wanted to save the selection from log in MC it didn't work. I selected the text, right - clicked, Save to file, it created the file, but it was empty.

If you need anything else, just ask, I am willing to help as much as I can.

4

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 20:35:20 »

Very strange.. Never seen anything like that. AntiVirus is also the first thing that popup in my mind that can mess with the filesystem like that.

Did the FileOperation log say anything ?

In Core Settings set log level to "Debug (eval)" for FileSystem Log.
and then copy the file that fails.
and then look in the log if there are any issues reported. (Ctrl+L to show log window, and click on FileOperation tab)

Followed your instructions and this is what I am getting...

Code: [Select]

2014-02-26 20:27:18.201 FileOperationDlg - AutoDetect RW Stratergy - "To network"
2014-02-26 20:27:19.590 Start FileOperation (Copy/Move/Delete) Settings
2014-02-26 20:27:19.590 '-- Chunk size  : 262144
2014-02-26 20:27:19.591 '-- Buffer size : 10485760
2014-02-26 20:27:19.591 '-- Read Flags  : 0x0
2014-02-26 20:27:19.594 '-- Write Flags : 0x10
2014-02-26 20:27:19.599 '-- Flags       : 0x600204
2014-02-26 20:27:19.652 Allocating Buffers (Chunks = 40 , Chunks size = 262144 Bytes , Buffer size = 10485760 Bytes)
2014-02-26 20:27:19.652 Prepare Write - Create new file on target. : "Z:\Backup\babka.rs\temp\sk-backup20140225.zip"
2014-02-26 20:27:19.666 Prepare Copy - Asynchronous mode enabled.
2014-02-26 20:27:19.666 ThreadWrite created
2014-02-26 20:27:31.169 [4076] Wait for WriteThread to finish and pause.
2014-02-26 20:27:31.769 [4076] WriteThread is now paused.
2014-02-26 20:27:31.769 Copied : "C:\Users\martin\Documents\sk-backup20140225.zip" => "Z:\Backup\babka.rs\temp\sk-backup20140225.zip" - 198875648 bytes (189.7 MB) in 12sec - Average Speed : 16427857 bytes/sec (15.7 MB/sec) Read data time 203ms (934.3 MB/sec),  Write data time 12010ms (15.8 MB/sec)
2014-02-26 20:27:31.774 Add path to Refresh Queue : "Z:\Backup\babka.rs\temp\"
2014-02-26 20:27:31.777 Local file was written to using NoSystemCache - Fixing Filesize : "Z:\Backup\babka.rs\temp\sk-backup20140225.zip"
2014-02-26 20:27:31.788 Current file size : "198875648", Bytes past EOF : 274
Part of the log for a successful copy.

Code: [Select]

2014-02-26 20:28:43.377 FileOperationDlg - AutoDetect RW Stratergy - "To network"
2014-02-26 20:28:43.903 Start FileOperation (Copy/Move/Delete) Settings
2014-02-26 20:28:43.903 '-- Chunk size  : 262144
2014-02-26 20:28:43.903 '-- Buffer size : 10485760
2014-02-26 20:28:43.904 '-- Read Flags  : 0x0
2014-02-26 20:28:43.904 '-- Write Flags : 0x10
2014-02-26 20:28:43.904 '-- Flags       : 0x600204
2014-02-26 20:28:43.915 Allocating Buffers (Chunks = 40 , Chunks size = 262144 Bytes , Buffer size = 10485760 Bytes)
2014-02-26 20:28:43.930 Prepare Write - Create new file on target. : "Z:\Backup\babka.rs\temp\administrator.zip"
2014-02-26 20:28:44.385 Prepare Copy - Asynchronous mode enabled.
2014-02-26 20:28:44.385 ThreadWrite created
2014-02-26 20:28:47.130 [6412] Wait for WriteThread to finish and pause.
2014-02-26 20:28:47.630 [6412] WriteThread is now paused.
2014-02-26 20:28:47.630 Copied : "C:\Users\martin\Downloads\administrator.zip" => "Z:\Backup\babka.rs\temp\administrator.zip" - 54824448 bytes (52.3 MB) in 3sec - Average Speed : 16900261 bytes/sec (16.1 MB/sec) Read data time 196ms (266.8 MB/sec),  Write data time 3217ms (16.3 MB/sec)
2014-02-26 20:28:47.638 Add path to Refresh Queue : "Z:\Backup\babka.rs\temp\"
2014-02-26 20:28:47.638 Local file was written to using NoSystemCache - Fixing Filesize : "Z:\Backup\babka.rs\temp\administrator.zip"
2014-02-26 20:28:47.651 Current file size : "54824448", Bytes past EOF : 335

5

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 14:26:58 »

I tried to copy and move those exact same files, from those same locations, to the same location with WE and TC and everything was fine. Didn't get any error or antivirus / firewall warning....

I should mention that this only happens in MC when I copy to the Z: drive aka. network mounted drive, when I try to move from one HDD to another in my PC everything is fine. It also happens when I access to the drive / folder via the Network (in the drop down menu).

6

Support and Feedback / Re: [BUG] Moved file has size 0

« on: February 26, 2014, 13:19:41 »

NAS DLink DNS-320 with two WD Green 2TB drives in RAID 1 with static IP address. I haven't seen any error report on the NAS.

The problem shouldn't be on the device since TC worked with it for 1+ year and never had any problems.

I made a small video showing you what is going on... I think it will answer many questions...

http://youtu.be/LLKoiyQHqxQ

7

Support and Feedback / [BUG] Moved file has size 0

« on: February 26, 2014, 00:47:50 »

Hello again,

first of all, loved the product and I think you are doing a great job. I was ready to move from tc to mc but I discovered a bug that I think is a very big one. When I move a file, or better said, when I want to move a file from my local drive to a mapped network drive, sometimes it happened that the original file is deleted and the file on the mapped drive has 0 size (I checked in the windows explorer it also says 0). In the whole procedure everything is ok, it says it is copying file, the computer and the network take their time (I can see the data being transfered in my network monitor), then it says it is copied and that everything is ok, then the file from my local drive is deleted and the file on the mapped network drive has 0 size.  If you want I can do more tests to see if the problem is related to only a specific extensions, does it occur in special cases, or anything that would help you solve the problem.

I would also like to mention that the network drive is running just fine and doesn't have any problems.

8

Support and Feedback / Re: Select multiple folders/files with keyboard

« on: February 17, 2014, 17:09:02 »

Thank again. Appreciate the help.

9

Support and Feedback / Re: Select multiple folders/files with keyboard

« on: February 17, 2014, 11:39:39 »

Thank you very much... What is the default look'n'feel stup and how do I restore it?

10

Support and Feedback / Select multiple folders/files with keyboard

« on: February 17, 2014, 00:06:25 »

Hello,

I was wondering is there a keyboard shortcut with which I can select multiple folder and/or files, but not using SHIFT + ARROW or INSERT? The files/folders are not in any way related (the have no same name, no same extension...). I mean something like SPACE in TotalCmd...