Author Topic: Loading configuration error  (Read 880 times)

rg

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Loading configuration error
« on: February 25, 2022, 09:21:40 »
Yesterday MultiCommander stopped working on two machines.
I use version 11.6 build 2845 - it crashes on Loading Configuration...
Here is log file content.
2022-02-25 08:46:28.677 Initialization of Core started.
2022-02-25 08:46:28.695 Cache language files in Language Pack file : "C:\Program Files\MultiCommander (x64)\Languages\MC_LangPack_en.zip"
2022-02-25 08:46:28.853 System LCID : 2057, User LCID : 2057, System Lang : en-GB, User Lang : en-GB
2022-02-25 08:46:28.854 Windows DPI Scaling : 100%
2022-02-25 08:46:28.854 AppDataPath : C:\Users\rrobe\AppData\Roaming\MultiCommander
2022-02-25 08:46:28.870 Use extra UI thread for progress dialogs : 0
2022-02-25 08:46:28.946 Failed load  : C:\Users\rrobe\AppData\Roaming\MultiCommander\Config\UserMenu.xml
I checked - there is no UserMenu.xml file.
How can I solve this problem?
Robert

Mathias (Author)

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Re: Loading configuration error
« Reply #1 on: February 25, 2022, 09:42:53 »
UserMenu.xml is not needed.
It stores the information for user added menus and commands in the menu.. If you have not added anything there, There is no configuration of that to load.
So it must be something else. Is a crash dump sent ? was a dialog shown with a CrashID ? if it was then I can look up the crash report manually and check

rg

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Re: Loading configuration error
« Reply #2 on: February 25, 2022, 10:20:40 »
I created DumpFile according to your instruction from documentation using TaskManager but...While uploading I obtained such a message: Sorry, there was a problem uploading your file. Storage is low on free disk space

Mathias (Author)

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Re: Loading configuration error
« Reply #3 on: March 04, 2022, 13:23:15 »
I created DumpFile according to your instruction from documentation using TaskManager but...While uploading I obtained such a message: Sorry, there was a problem uploading your file. Storage is low on free disk space
Wops.. ok I will fix that

Mathias (Author)

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Re: Loading configuration error
« Reply #4 on: March 12, 2022, 13:34:57 »
Is it you that uploaded large dump on friday ?