hi,tuned off firewall and defender,still not working,that is the full log got:
2025-09-19 08:48:37 Codepage not set. Will try to auto-detect if UTF-8 is supported
2025-09-19 08:48:37 No text format conversions will be done for text file transfers
2025-09-19 08:48:37 Connecting to ftps://....:22
2025-09-19 08:48:37 Connecting failed (GetAddrInfo) : 11001
2025-09-19 08:48:37 Key exchange method : (null)
2025-09-19 08:48:37 Host key method : (null)
2025-09-19 08:48:37 Encryption method (client to server) : (null)
2025-09-19 08:48:37 Encryption method (server to client) : (null)
2025-09-19 08:48:37 MAC (message authentication code) method (client to server) : (null)
2025-09-19 08:48:37 MAC (message authentication code) method (server to client) : (null)
2025-09-19 08:48:37 Authentication handshake failed : No method negotiated
2025-09-19 08:48:37 Closing Session...
2025-09-19 08:48:38 Session closed
2025-09-19 08:48:38 Failed to connect to server
2025-09-19 08:48:38 Connection... Failed!